Customer support
in progress
Stormi Hoebelheinrich
Merged in a post:
The worst support service ever
K
Kayla Monique Brown
The worst support service I have ever seen in my life
There is no response to emails over days, weeks or months
Very bad location, very bad service and very bad tech support never responding
please add technical support that responds to messages
Stormi Hoebelheinrich
Stormi Hoebelheinrich
Stormi Hoebelheinrich
in progress
We are actively hiring Customer support for Nifty Gateway and are expanding the team!
AMÂDE
Stormi Hoebelheinrich: has there been any update on the customer support? I have $7.2k on its way to my bank from selling my
favorite
NFT, but the bank has not had any notice that a deposit was en route. Notification on the transaction said MAX five business days — no email reply from NG, and the phone number seems to go to someone’s personal phone… Please reply with a solution, thank you. TheOnlyAmade@Gmail.comK
Kayla Monique Brown
The worst support service I have ever seen in my life
There is no response to emails over days, weeks or months
Very bad location, very bad service and very bad tech support never responding
please add technical support that responds to messages
Adam Pierson
The response times from NG are completely unacceptable. I know I have thousands tied up with them that I cant access. There must be hundreds of thousands if not millions of dollars getting locked into their systems. Might just have to take the issue to Gemini or the BBB, because this should be a key focus of the team.
🐂🇹🇭 คริปโตแมนซีซี - ƈⓇץƤ𝓣 🌑爪Ⓐ𝓃𝓒 𝔠
If you nail the customers support.... you've got a good hold of the entry-level NFT market for many years to come. Please resolve so people don't look for alternatives.
J
John Doe
A chat function for support would be ideal. It’s astonishing how much money is being handled by this business with absolutely zero support staff. Like how has it even lasted this long
W
Wes
This is the single biggest bottleneck I see right now
T
Tori Strom
There needs to be a way to delete an account as well. I do not want any part of this dumpster fire any more, and there is no way out currently.
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